Shipping policy

  • To deliver a premium customer experience, we rely on the most expedient shipping providers in the region. Here's what you can anticipate in terms of shipping times:
  • For local purchases within the United Arab Emirates: You can expect delivery within 3-5 Business days.
  • International orders: Shipping times may vary based on the source of your purchase. You can reach out to our customer service team to provide clarity on the estimated shipping duration.
  • Please make sure your provided information is accurate. Any inaccuracies in your address or contact details, as well as failure to respond promptly to the shipping company, could result in delays in receiving your shipment.
  • For some selected products and if your order includes several items, you may receive your items in multiple shipments on different days.
  • Our dedicated customer service team is always available to assist you in tracking your shipment at any time.
  • Delivery fees are as follows:
    ▪ Local purchases within the United Arab Emirates: 39 AED per order or Free shipping for orders of 500 AED or more.
    ▪ International purchases: Shipping costs vary depending on country and order value. Our dedicated customer service team is always available to assist you in placing an order and assessing the shipping charges.